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For FADONA Members Only

Just Ask FADONA

Back in 2003 FADONA added a new member benefit and incorporated it into the association’s newsletter and Web site at www. fadona.org. We hope you find it useful.

Here’s are some of the questions we’ve fielded since Just Ask FADONA was started.

Q: Must nursing homes only use LPNs who have completed the requirements or can we still have LPNs working in our buildings as long as we do NOT call them "charge" nurses or supervisors?

A: The LPN supervision rule came from a reinterpretation of the Nurse Practice Act. In that process, the Board of Nursing (BON) felt that the process of assessment was not properly interpreted and that LPNs who were designed to be bedside nurses were permitted and encouraged to make determinations and decisions that would affect clinical outcomes, hence requiring assessment.

In this process, it was brought forward that patient assessments required information gathering and collection of data that LPNs are viewed as able to do. But for the final conclusion, an assessment must be completed by an RN. The BON stated at a meeting attended by FADONA 2nd VP Robin Bleier, that the process of gathering objective facts and extra-polating a conclusion or clinical direction for the purpose of outcome direction or conclusion requires an assessment that LPNs do not have the education or skill to be able to perform.

Although the new 30-hour rule, which came about to allow LPNs under certain circumstances as set forth in the rule, to have supervisory roles, it never included the performance of assessments. The new law was enacted to allow nursing home LPNs to continue doing business, although it was determined that many LPNs had been allowed to cross the line and that a nursing home’s ability to function without them would be negatively impacted. It was written to address the strong lobbying done by FHCA and FADONA. No other clinical care institutions allow LPNs to supervise whether the LPN has taken this program or not.

Yes, LPNs can work in our centers without having taken the program if they are in positions that do not require supervision. Obviously, position descriptions must be carefully reviewed to assure that they do not say or imply supervision. An example of this would be for a charge nurse. Between state regulation and the connotation of this, people may want to change the title to something else if an LPN, who has not completed the 30-hour program, has the duties typical of this (pass meds, tx, orders, etc., for a group of SNF residents).

The fact that this new rule most likely will increases wages, is also noted, but the new staffing requirements of SB1202 had actually already created an enormous supply and demand issue resulting in higher wages for staff with fewer qualifications (CNAs are also now under the BON in Florida and a few other states).

A suggestion for new LPN usage is called direct care nurse (DCN). These folks actually fill a CNA slot for direct patient care. They do not pass medications, although I think if they have the ability to do treatments on their patients and or document on same, that is fine. I count them with CNAs in my 2.3 at this point; they do not pass routine or PRN meds, have floor responsibilities, and I use them on the MCR unit so we can provide a better level of care to our most ill. They get paid starting LPN wages and after six months (if they are a new LPN) they begin to undergo training to become a charge nurse. Some stay as they are; they like it and see themselves as almost primary nursing as in the acute care setting.

Lastly, the state regulations for the use of RNs in-house did not change. LPNs who have successfully completed the 30-hour supervision rule cannot replace an RN, they may simply supervise other LPNs, CNAs, and HAs.

Q: What is the difference between risk management and quality assurance?

A: Risk management and quality assurance are both important, yet separate aspects of facility operations, growth, and improvement. Although aspects of this can be done concurrently they are separate processes and both deserve the same attention to attain optimum outcomes.

In a nutshell, risk management is a three-stage process used to: 1. Identify potential risk, 2. Respond to actual risk, and 3. Re-evaluate systems that relate to risk.

Quality assurance can take a beneficial leap from your risk process in that once you have completed step 3 of risk management, you then may revaluate and or reset your systems to improve quality.

Kaizen, which is the Japanese system of incremental improvement, is a process whereby with attention to our systems we make ongoing revisions to them and improvements through small, yet ongoing steps forward, for a better outcome.

Based on this it could be said that risk management can be dynamic in assisting us to improve our systems for ongoing quality improvement and ultimately assurance.

 

Q: Where does dental services show up on the MDS and does the lack of dental/oral services handicap a facility and its Quality Indicators? Please explain the relationship. . . Thanks.

A: Dental services are outside services that are not on the MDS. There are two places one can find the most supportive information on dental — the oral hygiene sections (RAP 15 Dental), and physical functioning (RAP 5).

Sadly, the government does not value or feel the need to pay for dental services to much of a degree and less and less often. Medicaid recipients really have little support and if the problem manifests medically (infected gums, pain, loss of weight related to lack of dentures, malodorous breath related to decaying teeth, etc.) it falls on the facility.

Due to our Medicaid and Medicare contracts we are not allowed to admit and/or retain individuals whose needs cannot be met in our facility (financial, clinically, or otherwise).

 

Q. Staffing for Smaller SNFs

My administrator and I debate this all the time: I know that with SB1202 the DON, ADON, MDS & SDC hours cannot be counted for direct care, but can they be counted in homes with less than 60 beds? I have been told by several administrators of small homes that they can, and I know that by federal standards they can, but I have a tough time reading SB1202 and haven’t seen it stated that those hours can be counted. What do you say?

A. The Agency for Health Care Administration says that a nursing administrator with a title of DON, ADON, or MDS coordinator cannot be counted in daily staffing for either the nursing or direct care daily requirements.

You reference SDC. Technically, the regulations do NOT address whether that title is to be counted or not. Of course, only nurses involved in nursing care can be counted so it is on the honor system, not per regulation.

Facilities that are certified for 121 or more beds MUST have an ADON. Remember, the census does not determine this, but rather the actual number of legal certified beds.

Facilities that are certified for 120 or less beds do NOT have to have an ADON UNLESS the DON has other outside responsibilities. A common example of this could include a SNF DON or a 120 or less bed facility who is also responsible for an ALF. In such a case the DON must have an ADON due to his or her other responsibilities.

Facilities with 60 beds or less are allowed to count the DON as a charge nurse. However, this would not be advisable. What I have seen some folks do is have the DON in the 60 or less bed facility also sign MDSs as RN coordinator and the MDS coordinator is titled something different like resident care coordinator, works assessments on the floor, and even if an RN does NOT sign MDSs this is counted and they do not count the DON and do not have an ADON titled person either.

Federally this is not mandated. F 353 says that you have to have adequate staff working who are trained and supervised well to meet the needs of the residents.

Again, SDC is not a discussed title.

 

CNA Training Reimbursement

Q: We are having CNAs ask our corporation for reimbursement for their training. This came up at the Nurse Leadership Conference during the CNA Train-the-Trainer course. No one was aware that the testing agency is putting on their testing forms that employers must reimburse them for training received up to one year prior to their being hired. The FHCA "Medical Record Documentation & Understanding Legal Aspects for Certified Nursing Assistants" states that in Section 483.152 the STATE is responsible for reimbursement.

Please clarify this for us. As you can imagine, it is creating quite a problem.

A: Reimbursement is required by federal regulations pursuant to 42 CFR 483.152 (c) (1)-(2). The testing agency is simply communicating the require-ment to the CNA testers. The state is responsible for reimbursement and this is how it works: The new CNA brings receipts and evidence of payment to the facility (which the facility should have in writing as part of their facility policy for reimburse-ment). The facility submits to the state via their Medicaid area office using AHCA form 5210-001, or AHCA form 05/01/99 (they are the same form).

The state reimburses the facility a portion of the costs based upon the percentage of Medicaid occupancy for the month prior to billing. The facility turns around and fully reimburses the CNA. The facility may put into place other administrative protocol, i.e., being past the probation period, but the important thing to remember is that any such policy must be applied uniformly to all.

I would recommend companies familiarize themselves with the federal citation above as well as the Florida Medicaid Nursing Facility Services Coverage and Limitations Handbook (link below): http://floridamedicaid.consultec-inc.com

See page 1.6 to see what exactly is reimbursable (tuition, books) versus what is not (shoes, uniforms) and then look at the Appendix to get the AHCA form referenced above. There is also a time limitation (within 1 year of training/testing). If the CNA has been employed elsewhere prior to coming to your facility, you might want to make sure he/she did not receive reimbursement at that facility. Also, a student who received some kind of loan or scholarship that took care of tuition would not be eligible for reimbursement.

Hope this helps.

Lee Ann Griffin, CNA, Policy & Quality Assurance Specialist, Florida Health Care Association

Staffing Citations

An unexcused absence occurred Monday morning bringing the facility’s staffing within 98 percent of the required 2.6 direct care and 1.0 skilled nursing requirement. The next day, another unexcused absence occurred, which could not be corrected, resulting in 97 percent of the staffing requirements being made. The question came up during an adverse incident review by the Agency for Health Care Administration (AHCA) during a staffing review. The AHCA surveyor found that the facility did not place itself on a self-imposed moratorium.

How Could This Happen?

In discussion with the director of nursing (DON) and administrator, their reason for this was a misunderstanding of the regulation. It was stated that, "We thought that as long as we make the 97 percent we are OK."

For the record, this was not "OK" and not only did the facility get cited for staffing N63 but they were cited for N69 (not putting themselves on a self-imposed moratorium). In addition, the facility was cited for F353 (federal staffing cite as during one of the days when under the required staffing (although they were at 97 percent or above yet under 100 percent of the requirement), a resident fell, broke a hip, was being assisted by only one staff member without a gait belt when the care plan stated to use two for all transfers with a gait belt.

During the interview portion of the citation, the CNA involved told the surveyor, "I could not find anyone to help me so I did it myself," referring to the transfer, which unfortunately resulted in the resident being lowered to the floor as she lost her balance.

 

What You May Want to Do:

When planning your staffing, be sure to have a plan that deals with unexcused absences. Work with your administrator and corporate offices to assure that you do not cut it too close. More importantly, have good human resource programs in place to address attendance. Certainly there are times when an employee’s absence cannot be helped, but there are also times when they can. You know who your chronic folks are. Address it and them. Doing this makes your staff members, who rarely if ever call out, feel more appreciated and valued. We all know it is easier said than done. Be strict about call outs. In the long run, everyone really does benefit from it.

Q. What is the FADONA-endorsed exam?

A. The FADONA endorsed examination (Advanced Nursing Administrator) was developed for the nursing administrator that has already become a certified director of nursing through NADONA and has practiced in our State which is known to hold it self out for exceptionally high standards.

The advanced nursing administrator examination will contain principles of health care related to long term, geriatrics, management and communication techniques, the resident assessment process, reimbursement, risk, and more geared to the experienced nursing administrator. This examination should demonstrate to all that individuals that have successfully passed it, are in fact, skilled Nursing Administrators.

We at FADONA, value the NADONA certification (which is the minimum requirement to take the examination) but due to requests from some of our members wanted to create a examination that focused on our State individualized requirements, and skill set needed to in fact manage the clinical operational services we oversee.

Q. My Question: I am new in a facility, and currently am only acting as an ADON, I have mentioned to the DON that when feeding residents an aide should be focusing only on one resident, I was told very rudely that an aide can feed two residents and cue two more at the same table. The facility I worked at before was sited for this, who is right?

Also, when is the 2.9 hr for staffing aides going into effect, my DON said not until July, but I haven't seen any thing?

A. An excellent question and one that bears significant scrutiny. There are several precursor questions that must be answered first.
1.Does your facility support several levels of feeding? Examples might be: regular dining, (relatively little assistance), restorative dining, (the goal is to have the resident improve their eating skills and ultimately gain more independence and enhanced (residents requiring total supervision, to include cueing and feeding.
2. Is there a nurse assigned to the dining room in case of choking (Heimlich required)
3. Does your facility have certified restorative nurses that have been especially trained to deal with dysphagia?
4. Do you currently have a policy and procedure regarding feeding assistance?
5. What directives do the resident's care plan provide with regard to eating? Remember the care plan must be individualized and also be transferred to the C.N.A. care plan.
6. How is the resident coded on the MDS in the G-h section?
7. Is the resident being reviewed by the Nutritional at Risk Committee? Have the residents in question lost weight?
8. Also refer to the F 367 Therapeutic diets. I also suggest that you refer to F310 A resident's ability in activities of daily living do not diminish unless circumstances of the resident's clinical condition demonstrates that diminution was unavoidable Number 4 is easting Read the guidance to surveyors section. Also refer to F369 re appropriate assistive devices (weighted spoons, etc)and the nutrition section. The primary objective is to provide an environment that will optimally assist the resident to attain the highest quality of life that he/she is capable of. Perhaps you and your DON can review these points.
Question 2- Unless any other board members have more recent information, while originally the 2.9 HPPD was slated for 1/1/04, I believe 2.9 HPPD was extended to become effective in July, 2004.
Thank you for your inquiry. We are delighted you have used FADONA as your resource.

Q. I am looking for a comprehensive assessment tool to evaluate a resident for electric wheelchair. The resident lives in a long term care facility. Is there a location I can research for such a tool? Thanks LC
A.
Thank you for contacting FADONA with this request. Unfortunately, at this moment in time, we do not a written policy available, and I was unable to retrieve one from our resources, however because it is such a splendid idea, we are designing one for your use. Expect to receive it by June 7th. Do you have an email so I can sent it to you and prevent you from having to retype it
FADONA appreciates the opportunity to serve you!
Thanks again for a splendid idea
The FADONA Board


NOTE: I have an assessment for residents who use electric wheelchairs.

If anyone would like me to send it to you, I'd be happy to do so on Tuesday when I return to my office.

You may use it, or change it to fit your needs.
Have a great weekend!
Teresa Goss RN-CDONA/LTC

Q. I currently work in an Assisted Living Facility that provides medication administration for our residents. I would like to know if anyone currently working in an ALF has a Lovenox administration policy, and does the policy cover all administration indications?
A.
Thanks for your inquiry. We have a protocol for Lovenox. Will be happy to fax to you today. Faxed to 352 378 4765.
Thanks for giving FADONA the opportunity to serve you. Please feel free to share the information with your colleagues. The FADONA Board

NOTE 1 from Robin: I recommend that we advise this person to check with their pharmacy. Personally I would not suggest a sep PP for this particular drug and typically as it relates to classes such as in LTC to psychoactive and for SNFs and ALFs alike for trial drug usage. I was a DON at a CCRC with different levels of ALF services and a lot depends on if ECC or LN or LMS Licensure. Also, recently had a negative exp while looking for ALFs in my area for a friend’s mom. All (even the good ones) clearly exceed the ALF medication administration practice as they even titrated medications based on lab (without home health) as per the admission info (and then charge more money for this while medications would be ADMINISTERED by a med tech [who was not even a CNA]…). I could go on so just some risk food for thought. I am sure all have an opinion and Diane being our other LHCRM of our group may want to chime in now too.

NOTE 2 from DI: We use a protocol, not a policy that is directly from PharMerica. I faxed him the protocol which advises to check with the personal physician prior to implementing the protocol. The protocol includes labs that need to be checked etc. This drug merits periodic assessment by a Registered nurse or physician. Thanks Di

Q. I am uncertain how the Quality Indicator Profile is calculated. My percentile rank is 100% for Prevalence of Falls. 44 resident MDS entered for the month of September 13 residents triggered for falls. (Num # 34 , Dem # 145) I feel this is a miscalculation. I am unable to come up with 100% of any possible way to calculate. Who do I contact to understand how it is calculated?

A. There is a great manual that all MDS nurses and Dons should have. It is from Briggs. The name is "How to interpret Your Facility Quality Indicator Report." Stock # 7602

In it is states....

The PERCENTILE RANK IS DEFINED AS FOLLOWS...
The number in the QI report that shows where the facility ranks each QI in relationship to facilities in the comparison group. For example, if the percentile rank for a QI is 70, this means that 70 % of the facilities in the comparison group are below this number.

The numerator is the residents who had falls on the MOST RECENT ASSESSMENT.
The denominator is all residents on most recent assessment.

To calculate the %, you divide the number of residents who had falls on the MOST RECENT ASSESSMENT by the total of all residents on most recent assessment. There is no risk adjustment.

You EXCLUDE ANY ADMISSION ASSESSMENTS (A or AM under TYPE of MOST RECENT ASSESSMENT) I hope this helps!
Teresa

Q. What is the Board of Nursling's stand on LPNs in a LTC facility that are supervising RNs. Who is liable if an RN is working and the Supervisor is an LPN.

A1. LPNs cannot supervise RNs in FL whether they have taken the DOH approved LPN supervisory class or not to the best of my recollection. I taught this for FHCA when it first came out.
Robin

A2. According to the Nurse Practice Act...Section 64B9-16.002 Supervision by Licensed Practical Nurses in Nursing Homes Facilities "There shall be a RN providing supervision of the LPN. Tasks and activities shall be delegated by the LPN to the CNA or "UP (unlicensed professional) if... the task is within the area of responsibility of the nurse delegating the task, the task is within the knowledge, skills, and ability of the nurse delegating the task,

Section 64B9-16.001 Definitions states that a LPN may supervise another LPN, a CNA or UP.

I interpret this as meaning the LPN may NOT supervise an RN. If there is both a RN and LPN on the floor, the RN would automatically take the CHARGE.

I spoke with Shelly Young, RN-BSN at the Board and she only referred me to the NURSE PRACTICE ACT DEFINITIONS. I myself do not have LPNs supervising RNs.

Teresa

NOTE from Di: I agree. To add a caveat, surveyors in the Orlando area are scrutinizing this issue more and more. They are also looking at forms that state assessment, as LPNs are not to assess, but observe.

Q. I have been told that; the standard of care, is to NOT use egg crate mats on beds or chairs. We do not use them on beds on our SNF but do still use them on our ALF and as chair cushions. If we go to some other product, what can we replace them with at an affordable price. Please give suggestions… Thank You (a new assistant director)

A. There are many suppliers today with a multitude of styles, with differing features and prices.

Direct Supply, AliMed, MedLine to name a few. Each corporation usually has a formulary of products that the facility has to order from, so check with your central supply person for a list of vendors that you can use. We use an inexpensive gel cushion at my facility from Direct Supply. We get four of them for around $100.

Phone numbers for these vendors are as follows..

Direct Supply 1-800-634-7328 www.directsupply.net

Sammons Preston 1-800-325-1745

AliMed 1-800-225-2610

MedLine 1-800-633-5463 www.medline.com

I hope this helps. Teresa Goss RN-CDONA, Lake City , Florida

NOTE from Robin: Egg crates are not considered pressure relieving devices per the MDS coding guidelines, hence the standard comment. I

In truth there are many inexpensive products that can well meet the need and are covered so they can be cleaned in the event of incontinence.

Q. Please send me the information or the contact person so that I could obtain guidelines for a SNF on how long to maintain information such as staff schedules, CNA assignments, 24-hour report etc. I am in a new position and find myself with information saved for 10 plus years. Would like to clean house and tidy up.

A. After speaking to Allison Hillhouse with AHCA, we have both agreed that this should be a company policy. The Federal and State Regulations discuss the storage of CLINICAL RECORDS, but not things such as schedules and assignment
sheets.
Our policy here is 24-hour reports are destroyed at the end of each month. This is not something that should be DISCOVERABLE. The schedules and assignment sheets are kept for 5 years. Check with your administrator about what the facility or company policy states in regards to theses types of documents.
 Happy HOUSE CLEANING!
Teresa Goss RN-CDONA, REGION II COORDINATOR, FADONA

FADONA/LTC
400 Executive Center Dr. #208
West Palm Beach, FL 33401
Tel: (561) 689-6321
Fax: (561) 689-6324
Email: fadona@fadona.org

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